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DELIVERY POLICY

LouLou Couture provides shipping across the UK with a commitment to secure handling, reliable delivery, and clear communication. We strive to ensure every order is delivered quickly, safely, and efficiently.

Free UK Shipping

We proudly offer FREE standard shipping on all orders within the United Kingdom.

Processing Time

All orders are processed within 1–2 business days.

Orders are processed Monday through Friday, excluding holidays. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time

After processing, orders are typically delivered within 3–7 business days depending on your location and carrier service.

Please note that shipping times are estimates and may vary during holidays, peak seasons, or due to carrier delays outside our control.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your package in real time.

Order Changes & Address Accuracy

Requests for order edits or address updates must be submitted within 1 hour of placing the order. After processing begins, modifications are no longer possible.

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.

Customer Support

For any shipping or delivery questions, contact us at: Email: info@louloucouture.com